Who we are
At Vigilex Healthcare, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase on our website, www.vigilexhealthcare.com.
🔐 Information We Collect
We collect the following types of information:
1. Personal Information
When you place an order, we collect:
- Name
- Contact number
- Email address
- Billing and shipping address
- Payment method details (only for processing; we do not store card information)
2. Device Information
When you browse our site, we may collect:
- IP address
- Browser type
- Pages visited
- Referring website
- Time and date of access
This data helps us understand user behavior and improve site performance.
🍪 Cookies & Tracking Technologies
We use cookies to:
- Maintain your session
- Personalize your experience
- Track usage and improve services
You may disable cookies in your browser settings, though this may affect site functionality.
📦 How We Use Your Information
Your data is used to:
- Process orders and payments
- Communicate regarding orders, promotions, or support
- Prevent fraud and ensure security
- Improve our products and website
We do not sell your personal information to third parties.
🤝 Third-Party Services
We may share limited information with trusted third-party services for:
- Payment processing
- Order delivery
- Website analytics (e.g., Google Analytics)
These parties are bound by confidentiality agreements and are required to protect your data.
🇵🇰 Local Compliance
Vigilex Healthcare complies with applicable data protection and e-commerce laws in Pakistan, including:
DRAP guidelines (if applicable to medical/cosmetic products)
PECA (Prevention of Electronic Crimes Act, 2016)
🚫 Your Rights & Choices
You may request to:
- Access or correct your personal data
- Unsubscribe from marketing emails
- Delete your stored information (except where legally required to retain it)
Contact us at vigilexhc@gmail.com for requests or concerns.
📁 Data Retention
We retain order and customer information for record-keeping and legal compliance. If you want your data removed, email us with your request.
👶 Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect data from minors.
📬 Contact Us
For questions about this privacy policy, email us at:
📩 info@vigilexhealthcare.com